Return Policy

Cancellation Policy & Cancellation Form

A. Cancellation Policy

Introduction
Consumers have a right of cancellation under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that predominantly are neither commercial nor self-employed professional activities.

Right of Cancellation
You have the right to cancel this contract within 60 days without giving any reason.

The cancellation period is 60 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of cancellation, you must inform us (Larissa Chupakhina, Atelier Culari Art, Mühlsteige 26, 75387 Neubulach, Germany, Tel.: +4970539685620, Email: info@atelier-culari-art.de) of your decision to cancel this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model cancellation form, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of Cancellation
If you cancel this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your cancellation of this contract. We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged fees for such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must return the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

We will bear the costs of returning the goods.

You only have to pay for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

General Notes

Please avoid damage and contamination of the goods. Return the goods in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
Please do not send the goods back to us postage due.
Please note that points 1-2 are not prerequisites for the effective exercise of the right of cancellation.

B. Cancellation Form

If you want to cancel the contract, please fill out this form and send it back.

Larissa Chupakhina
Atelier Culari Art
Mühlsteige 26
75387 Neubulach
Germany

Email: info@atelier-culari-art.de

Hereby I/we () cancel the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()

Ordered on () ____________ / received on () __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate